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approach"
086 101 2210 |
info@21digital.co.za
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Web Hosting Frequently Asked Questions
1. What web hosting plans do you offer?
Click
here
to compare our web hosting plans and pricing
2. What payment plans do you offer?
Monthly by Debit Order
6 Monthly by EFT or Debit Order
12 Monthly by EFT or Debit Order (
*
Get 1 month FREE hosting, only pay for only 11 months!
)
3. What do you charge for Domain Registrations?
Click
here
to view domain options and and pricing
4. What do you mean by "Managed" Web Hosting?
For example, most web hosts simply direct their clients to the web hosting control panel to perform tasks like: add or change an email account or email password, setup an email auto responder etc themselves.
At 21 Digital Web, our clients simply have to make these type of requests via our various Technical Support channels and we perform these tasks for them as a value add service. No need to try and figure out a web hosting admin control panel, unless you prefer to be hands on yourself, the tools are made available in any case.
5. Do you charge a web hosting setup fee or a domain transfer fee?
Setup of web hosting accounts and domain transfers from other web hosting providers to 21 Digital Web Hosting is provided at no charge except for international domain extensions where there will be a once off domain renewal fee.
6. What hosting control panels do you offer?
Our S.A. Linux based hosting servers use the award winning
KonsoleH
Control Panel and our U.S.A. Linux based hosting server used the popular
cPanel
Control Panel.
Click
here
for links to these Hosting Control Panels.
7. Which is better, Local (South Africa) or International Web Hosting (U.S.A.)?
Read answer here ...
8. Technical Support, How does it work?
Simply log your request via our online
Support Ticketing System here
or send an email to
support@21digital.co.za
or call us on
086 101 2210
9. What are your Web Hosting Terms & Conditions?
Web Hosting Acceptable Use Policy
Web Hosting Customer Service Agreement
Click here to contact us about hosting your domain
or call us on
086 101 2210