Terms And Conditions

By Registering on this website you agree to the terms and conditions as set out below.

Your Privacy

Your privacy is important to us and will be protected. You details will only be used to communicate with you. If you'd like us to remove you from our database, then please direct a request to support@21digital.co.za. Your details won't be sold to any third party. By registering on this website you consent that we may send you marketing information via email or sms at least once. You will have the ability to unsubscribe should you now wish to receive communications form us of that nature.

Web Hosting

Your web hosting service is offered to you based on the resource available at the date of sign-up. If the resources regarding our hosting packages should change your will not be notified of that change. It is your responsibility to ensure that your hosting package is upgraded to an equivalent package should it be necessary. 

Please also not the following information regarding our hosting platform that describes our acceptable use policy and any other restrictions that may apply.

Web Hosting Acceptable Use Policy

Web Hosting Customer Service Agreement

Domain Names

Our system checks the availability of a domain name using a "DNS lookup". If the specified domain name cannot be found by querying the global DNS system, it is deemed to be available for registration. This unfortunately doesn't guarantee the availability of the domain name. There is a small change that a domain name you have requested for registration might already be in the process of being registered by another host. In the event that a domain is no longer available after it being requested, we will contact you to suggest an alternative name or to arrange for a refund.

Please note, that we will only register a domain after the amount due is paid in full. In the case of an EFT payment, please send us proof of payment to accounts@21digital.co.za.

Domain name ownership will always fall to you. 21 Digital Web Solutions will be the technical contact of the domain. Domain names can only be transferred away from 21 Digital any outstanding amount on your account has been paid in full.

Email Account on digimail.co.za

The requested email account will remain yours as long as your account remains in good standing with us. In the event that you request an email account that has already been registered by another user, you will be notified and you are then welcome to request an alternative name. If you cancel an email account with us, all the emails in the account will be delete and the account may be reassigned to a different user.

Your email account may be suspended if your account is not in good standing. You will be unable to send or retrieve emails from your account until payment has been made for the total of the outstanding balance.